Reviews

After a large piece of debris hit the side of my car on the motorway and popped my tyre, i was stranded in the side of the motorway (2.5 hours... read more away from home) with my two young children. Nav was literally my hero that night! He firstly tried to change my tyre but we didn’t have the tools for this to happen. He then towed us half an hour to our hotel (by which time it was midnight!) he then helped me to take my bags and my children into the hotel. I am eternally thankful for Nav and the way he helped us that evening. He was calming, friendly and went above and beyond in my Opinion.

Excellent service when broke down in motorway roadworks area. Craig was thoughtful and chose to help rather than simply move my car to another location. Full marks

I broke down today at the side of the A3, Dean arrived quickly, loaded my car and took me to a safe place to wait for the AA. My 1st... read more experience of breaking down could not have gone better thanks to Dean! He was so friendly, made me laugh & just generally made this stressful situation better! An absolute credit to your company!

My tyre went flat on the m27 and within minutes a very helpful man called J.R showed up and recovered my vehicle safely. We was fast and polite and couldn’t... read more thank him enough

Our lwb van broken down and Tate came to recover our vehicles. He was very diligent and took time to ensure everything was 100% in order prior to setting off.... read more Very sociable man would highly recommend this company. We will use again .. if needed!

Broke down on hard shoulder with my dog in boot of car was more worried about him than me even standing back of the car. a guy came really... read more fast i was freezing and drove to wales really good bloke polite goes above and beyound. Would even considering teying to work for them a good company. His name was james

Fantastic service.. broke down on m20 and within 30 mins they where on the scene after not being able to get through to skoda assist. Fantastic

Had a lovely gent called Dean come save me from the m25 last week, he made me feel very safe and told me I’m in good hands, which I very... read more much was. An absolute legend in the works, mr Dean, and I’m grateful for all the help he gave me. (He especially didn’t make me feel stupid, which, as a young woman who knows nothing about cars, was highly appreciated). Not all hero’s wear capes.

We broke down on the motorway from a long weekend in London. We had our young son in car who has additional needs. Darren Smith was polite , courteous and... read more went above and beyond to make the recovery less stressful than necessary. Due to my sons medical needs, Darren checked with his boss and was able to drop us and our car outside our home. He tried his best to ensure we were home safe and my son could get attention he needed. He was very friendly and understanding of our situation and we are so greatful.

Broken down on Christmas Eve on a busy motorway carriage way. Massive thank you to Nav ! For coming to recover me efficiently and made me feel safe at all... read more times. 5** recovery from a friendly guy.

Having broken down in a live lane on the M25, Dean arrived quickly and moved me to safety. He was extremely polite, efficient and friendly and I can’t thank him... read more enough.

Today I broke down and my car overheated on the A3. I was collected by K2Recovery. Dean was amazing. He picked me up when I was feeling stressed about my... read more car but he made it all feel fine. He took me to a safe area and helped me fill my car with coolant and gave me loads of useful advice for if anything like this happens in the future. I highly recommend Dean who made breaking down on a scary busy road actually an enjoyable experience. Dean thank you for your help and thank you to the K2Recovery team for everything they do! I'd say see you soon but hopefully with the tips you've given me I won't be btraking down anytime soon.

We ad a puncture on road works on M42. We were picked up by James Robinson. He arrived promptly and got us moved safe to a safe place. He was... read more polite, cheerful and helpful

Thank you Dean for your amazing help when we tangled with an Amazon lorry by the M25 on Saturday. You were the complete professional, taking instant command of a... read more situation that was threatening to get out of hand, instantly sorting out the vehicles and whisking us away to a place of safety. I have the timings and clearing our crash took you 12 minutes! That would have been more than enough, but you also took the extra time to reassure my wife (who was understandably very upset), explain what was happening at all times and then walk round our car with me to assess whether it might be drivable or not. You were professional and efficient, but also (and more importantly) caring and compassionate. The circumstances were not ideal, but I'm very glad you came to rescue us!

My car broke down between the m25 and a3 and Dean was with me in less than 20 minutes of the breakdown. He could see I was clearly stressed (and... read more crying…) and was so kind and patient and reassured me that everything was going to be okay. I knew nothing about cars or what to do when you break down and he made the whole experience a lot less scary. He was quick and professional and clearly explained all the steps that were going to be taken. This man is godsent and so is this service! Thank you.

Unbelievably great service! Broke down on a very busy slip road, picked up by Dean, supported by Mush who was keeping us safe from the traffic, Dean introduced himself and... read more was kind and courteous throughout. Got us to safety quickly and efficiently ! Dean explained every thing clearly and kept us updated the whole way. You should be very proud of your service and your staff. Thank you so much

This morning i had a complete flat tyre while driving on the a3 and was panicking as there was no hard shoulder for me to wait in. Then Dean from... read more K2Recovery came to my rescue and closed off the lane to recover my vehicle safely. He was incredibly kind and calming and dropped me off at a location that was convenient to me. He then went the extra mile to help me find a mobile tyre service to come out to me and change my tyre. If i could give more than 5 stars i would.

Assistance from Nav couldn’t have been any better. My Golf broke down on the M42. Nav arrived really quickly and was aware of the safety and helped me remain safe roadside.... read more Once safe to get in, I did and he got those heaters on full blast as I was cold from the wind and rain. Had a good chat on the way. Thanks so much for your help. I had excellent service from Nav and really appreciate their assistance

What fantastic service provided by Dean, at K2 yesterday. He rescued me from a dangerous part of the M25 yesterday morning. He was reassuring and friendly, after being being stranded... read more in the freezing cold! He made sure I was safe in the cab, before checking on my car. He then proceeded to tow me to a safe place. He even offered to change my tyre for me….. which he would have done, had the jack not been broken. A huge thank you to Dean and K2

James was the most helpful, kind and lovely man! Our car broke down and he quickly got us to safety keeping us calm, cracking jokes. Couldn’t have asked for a... read more better service Thankyou so much James!

Ashley was incredible. Made a stressful situation so easy for me. Great chat and dropped me off at a safe spot. Can’t thank him enough. Credit to the company

Broke down today due to hitting a pothole in Kettering was picked up by a driver called Brad from K2 delivery.. Brad has got excellent communication skills and made the... read more experience great. Good lad and an asset to the company

Can’t thank Dean enough for his help following my flat tyre on the A3 this week! You could tell my safety was his top priority and then helping solve the... read more rest of my predicament being his second! Not only did Dean rescue me off the side of the road, he helped me source a new tyre from a great company and the whole thing was sorted in just over an hour so I could continue my long journey home, I was more than happy to just be towed to safety let alone have get my whole issue sorted. Dean I can’t thank you enough mate, K2 you’re very lucky to have this absolute gem as part of your company.

What a fantastic service. Tate who was recovery went the extra mile. A rock in a troubled stream. Met as client left as friends. Beyond praise. Patrick Hargan