Reviews

Picked up by Ross on the M42 when I broke down during roadworks. Lovely bloke, helpful and friendly. Arrived quickly and knew exactly what he was doing. Can't fault him.

It takes an especially stupid person to lock both sets of keys into their car. I stressed over the implications of what I had done overnight, but need not... read more have worried. A saviour from K2 appeared at 8:30 am the following morning and within just a few minutes had gained access to the car without any damage whatsoever. Keys retrieved. Happy days! Great, efficient and skilled service. Thoroughly recommend.

This afternoon, after a scary breakdown; stuck on a live lane with 2 babies, Dean, Mush and Steve came to our aid. I am extremely grateful. Dean was reassuring and... read more seemed very experienced in how swift and careful he was. He explained exactly what would be happening during the recovery process and in no time we were at the nearest services station. I am most grateful for how this team operates. I have never imagined being this position, despite seeing daily breakdowns to and from work. I would like to thank them for all their help.

Had a blow out on the M6 just before the A38. Road works were in place but managed to pull into a temporary layby. K2Recovery arrived within 20 minutes. ... read more Darren loaded the car and got me off the motorway swiftly. Darren then changed they wheel as he didn't want to leave 2 ladies stranded. What an absolute star. He went over and above is duty. We were 10 minutes late for the concert. Outstanding service

Recovered my daughter and her car from the M20 very quickly. Took her and her car to a local garage so she could get the blown tyre replaced. Dean... read more and James were both very helpful. Thank you

Wonderful service. Came to rescue my partner and I from the motorway due to a motor issue. Took us to a safe place, followed covid regs, and I got to... read more go on the back of a tow truck. So that's something else off my bucket list lol 10/10

Broke down in the area and this was the recovery company my breakdown company used. The gentleman was great when he arrived, he maneuvered my car for me (as I... read more had bumped up on the kerb) and completely saved my bacon by calling in a local tyre repair company that was able to repair our vehicle on site as all the garages had closed by the time we were recovered. He let us wait in the recovery vehicle until the tyre company arrived so we could keep warm and also allowed our dog in as well so she did not have to be left in the car alone. If I was local to the area I would recommend this company to everyone, the service was impeccable and without their recommendation to the tyre company, we would have had to fork out so much more money to travel home and back here in the morning to collect the vehicle. Thank you so very much!!

Broken down on Christmas Eve on a busy motorway carriage way. Massive thank you to Nav ! For coming to recover me efficiently and made me feel safe at all... read more times. 5** recovery from a friendly guy.

So grateful to these guys for rescuing me and my son from the side of the motorway first experience of breaking down and we was both terrified! James got us... read more from the m20 and took us to the Maidstone services and he was brilliant. Really helped calm my son and wish I had thanked him more now I’m calm.

Broke down on hard shoulder with my dog in boot of car was more worried about him than me even standing back of the car. a guy came really... read more fast i was freezing and drove to wales really good bloke polite goes above and beyound. Would even considering teying to work for them a good company. His name was james

Couldn't respect matt and James anymore for the efforts they put in today, quick recovery in rush hour traffic to get me to a safe place and even went the... read more extra mile to get a o ring from there nec depo for my fuel pump to get me on my way as it had a split. 100% recommend!

One thumb sized puncture in the rear tyre from some road debris left my Ducati Monster stranded at the side of the road. Craig and Tate turned up and treated... read more it with the upmost care whilst loading. They made sure I was happy with how it was secured and that all was ok when they dropped it off, taking extra care with the now vulnerable rear wheel rim. Cheers guys!

I broke down today at the side of the A3, Dean arrived quickly, loaded my car and took me to a safe place to wait for the AA. My 1st... read more experience of breaking down could not have gone better thanks to Dean! He was so friendly, made me laugh & just generally made this stressful situation better! An absolute credit to your company!

We broke down on the A14 near newmarket in a free recovery zone and Charlie the driver could not have been more helpful. He arrived quickly and ensured the safety... read more of the children and us adults whilst he swiftly loaded our vehicle onto his truck. He then transported us to our local garage which fortunately wasn't too far, but going the extra mile on a Sunday evening, he also then dropped us home, just a few miles away to save us from calling and paying for a cab! He was a superstar. Thanks so much for rescuing us Charlie 🙂

Dean saved my life and my car (which has severely overheated) on the M25 where AA and RAC couldn’t reach me. He was efficient and very polite! He reassured me... read more while I was panicked and also taught me a couple more things on car maintenance. Upon arriving at the nearest service station Dean also took his time to help show me how to fill my water tank with a coolant as there was not a single drop of liquid inside, he then also checked my other tanks to make sure it was safe for me to continue the journey from the service place. I am sincerely grateful for the help received today. I couldn’t have asked to be saved by anyone else!

The gentleman arrived, having seen me on CCTV, and politely offered to help me. He was so professional, understanding and nothing was too much for him. The invoice states his... read more name was Matthew and I have nothing but praise for him - if this was an example of the K2 Roadworks Recovery ethos I will definitely call them first if I have another problem.

I broke down near Newmarket. A chap called Craig assisted me and was extremely helpful and friendly, and made a stressful situation suddenly seem not so bad at all! He... read more was quick and went above and beyond his duties. Thank you.

My car overheated on the M27 right in the middle of the improvement works. J.R. came along to rescue me in good time. He was friendly and professional and got... read more me to safety in a nearby car park quickly. Brilliant service, couldn’t be happier with how it was handled.

After a large piece of debris hit the side of my car on the motorway and popped my tyre, i was stranded in the side of the motorway (2.5 hours... read more away from home) with my two young children. Nav was literally my hero that night! He firstly tried to change my tyre but we didn’t have the tools for this to happen. He then towed us half an hour to our hotel (by which time it was midnight!) he then helped me to take my bags and my children into the hotel. I am eternally thankful for Nav and the way he helped us that evening. He was calming, friendly and went above and beyond in my Opinion.

They we're really quick to get our car off the motorway. Really friendly too, highly recommended!

My car died on the motorway, during smart motorway upgrades leaving me stranded on a slip road. Pretty hectic traffic conditions at the time. K2 Recovery were able to get assistance... read more pretty quickly to make sure I stayed safe. Dean winched us up onto the back of a flatbed with clear and simple instructions, Simon (I think!) closed the lane behind me, which was a massive relief. The guys got me out of harm's way nice and quickly and took me to a safe place to await recovery from my own break down service. Really happy with the way they both worked, nice guys as well. Got in quick, did what needed to be done and then got out quick. Couldn't ask for more. Huge thanks to all involved.

Dean at K2 recovery quite literally saved my life after I broke down on the m25 where the roadworks meant there was no hard shoulder. I will be forever grateful... read more for his calm demeanor getting me out of the vehicle safely and working quickly to get my car off the road. Thanks again Dean not all heros wear capes.

A wonderful gentleman named Nav came to my rescue on the M6. He graciously took my car to the service station and provided valuable advice on the next steps for... read more further assistance. Nav was exceptionally polite, incredibly kind, and extremely helpful. I am sincerely grateful for his assistance. Thank you so much, Nav!

Dean and John S truly were hero's. Broken down in live lane of motorway they quickly recovered me to a safe location and went the extra mile to get me back... read more on the road. I cannot thank them enough, great customer service, caring professional individuals and such amazing service